Contact

Plan a FLOS lighting conversation

Tell us where the project stands, what the site needs, and which product categories your team is comparing.

Contact paths

Reach the right lighting support team

FLOS routes inquiries by product category, application, and project stage so the first reply is useful.

Business Hours

Monday-Friday

Regional teams support global projects

Inquiry form

Share project details

FLOS approaches service model through the practical realities of architectural and commercial lighting programs. The work starts with fixture families and performance targets, but it also considers procurement timing, installation access, documentation, controls behavior, and long-term replacement strategy. That joined-up view helps designers, facility owners, growers, distributors, and contractors avoid fragmented decisions. Instead of treating commercial luminaires as isolated parts, FLOS frames each choice around output quality, service access, compatibility, and repeatability across sites. The result is a calmer planning process for teams that need technical confidence without slowing the schedule.

What to include in your request

For FLOS, the most useful inquiry includes the project location, building or site type, target installation window, ceiling or mounting condition, preferred control protocol, energy or rebate requirement, and any replacement constraints from existing fixtures. If a drawing set is not ready, a simple room list, pole height note, canopy dimension, grow area, or fixture count is enough to begin a practical screening. The support team can then respond with product families, application assumptions, documentation needs, and questions that affect lead time before a formal quote is prepared.

This contact process is designed for B2B lighting decisions where several stakeholders need the same facts. Electrical contractors need installation clarity, distributors need availability and substitution logic, lighting designers need photometric and visual comfort context, and owners need a dependable path for maintenance. By placing those concerns in one request, FLOS can keep the conversation focused on verified fit instead of generic catalogue browsing.